Shipping & returns
Order processing
Orders are prepared and handed to the courier within the timeframe shown on the product page or at checkout. During launches, holidays or periods of high demand, processing may take longer.
Shipping costs and delivery times
Available destinations, delivery estimates and shipping charges are displayed at checkout before payment. Delivery dates are estimates and may be affected by the courier or circumstances outside BOGEY’s reasonable control.
Right of withdrawal
Where applicable, consumers may request a return within 14 days of delivery. To begin a return, email bogey.wear@gmail.com with the order number and the item you wish to return.
Return conditions
Items must be returned unworn, unwashed and in their original condition, with all tags and original packaging. You may inspect the item as you would in a shop, but any handling beyond that may reduce the refund.
Return shipping
Unless the item is defective, damaged or incorrect, return shipping costs are paid by the customer. Return instructions and the relevant return destination will be provided by Customer Care.
Refunds
Approved refunds are issued to the original payment method after the returned item has been received and inspected. BOGEY may withhold the refund until the item is received or proof of return shipment is provided.
Defective or incorrect items
If your item arrives damaged, defective or different from what you ordered, contact us promptly at bogey.wear@gmail.com and include your order number and photographs.